Frequently Asked Questions

Our MOQ for most custom boxes is 100 units. For some specialty constructions like rigid setup boxes the MOQ may be higher — we will quote both options.

No. Dieline design and plate setup are always free. You only pay for the boxes.

Worldwide — we ship to Australia, USA, UK, Canada, New Zealand and EU. Free shipping is included in your quote.

Standard lead time is 10–14 business days from artwork approval. Rush options available.

Carriers like Australia Post, FedEx and DHL charge by cubic weight, not just actual mass. An oversized box can cost 20–30% more per parcel. Try our free Box Dimension Optimizer to see exactly how much you are losing.

Yes — and we built a free Compliance Wizard tool that produces a print-ready icon pack for any region (AU, US, EU, UK).

Absolutely. After your quote is finalised we provide a digital proof, and pre-production samples on request.